Thursday, 27 March 2014




Meet Orator, a Ugandan entrepreneur in the honey business https://www.youtube.com/watch?v=lcda2lc6viQ. Below is a thank you note to her volunteer consultant and the Uganda Grow team. I am particularly proud to see the role that my team have played in starting this particular mentor and client relationship. Having a business consultant from overseas is often a leap of faith for many of our clients. The Grow team pay a pivotal role in explaining the program and their business potential to our future clients. I am lucky to have such a committed team that take the future of their fellow country folk very seriously. Thank you and well done Joshua Mwesige the Grow Uganda manager and Karin Stumpf. Claire Jenkins


This is to extend my appreciation to your efforts Dr Karin. Apart from  professional services given to me and my business, you have gone a step further to be personally involved, I don't take this lightly/ for granted. Your total in put has given me a more focused vision to this business , meaning to focusing in business, the things I have learnt through this experience ,the gentle exposure to the international market. Thank you so much. As you said I can only pay back by succeeding and to me you are already written in my success story. Also In the success story of over 170 farmers looking forward to the break through of this export business.
To grow movement thank you so much this initiative touches so many lives,it has a powerful multiplier effect. Special thanks go to Especially  Joshua M. who practically  had convince me to enroll for this program. May God bless you and the grow movt team. In my business I take into consideration three important aspects, that is is people,planet and profit. So supporting  me to grow my business is supporting a noble cause.








Wednesday, 26 March 2014

#Impact 5 new jobs created in #Malawi by sharing business skills by phone #entrepreneur #mentor #volunteer



We love celebrating success at Grow Movement. At the end of each month the team carry out impact assessments on projects completed 6 months before. Imagine our joy when we discovered the work that Mona Smith, a HR consultant from the UK had helped to create 5 new jobs in Malawi with her client, Mary Gama. Here Mona shares her second Grow Movement Volunteering Experience. Thank you for taking the time to invest in others Mona! Claire Jenkins CEO



Mona Smith   


Age: 45
Job title: HR Consultant Location:  Buckinghamshire, UK Nationality: Norwegian
Professional qualification: MSc
Brief career history:
20+ years in industry working in a number of large multination organisations in a variety of industries from automotive, manufacturing, pharmaceutical and high tech.  Now working as a HR consultant providing consultancy services to SMEs, start ups as well as larger organisations.
Key areas of expertise
Human Resources, business transformation, and business growth.

Where/ how did you come across Grow Movement?
Through a friend.

Why did you decide to join Grow Movement?
I had time available to support the aims of Grow Movement and wanted to support small business growth in Africa.

About your entrepreneur
Name: Mary Gama
Business name: Middle Trading
Age: 56
Gender: Female
Location: Lilongwe and Blantyre, Malawi

What does the business do?
Piggery and produce.  Animal feed manufacture.
How many employees: 20 (at the start of the program, 25 at the end)
Key customers: Local companies, local farmers, NGOs

What was your first phone call like?
Our first call was a bit difficult to get off the ground with the local mobile network causing issues.  However, once we got over that we had a good conversation learning about each other, our families as well as Mary’s business, what she was hoping to do and what her main challenges were.

What approach did you to take to identify the problems facing the business?
We started with an analysis of the business and talked about where she wanted to take it in the short to medium term an identifying what the obstacles were to achieve those goals.

What business tools did you use?
Building a business plan.
We used SWOT analysis as well as Porters Matrix.   We also used the 4Ps of marketing to ascertain who the customer base etc would be for the new animal feed products.  As these are small businesses you may sometimes have to be a bit creative in how you use these types of business tools.

How many sessions did you have? 
8

How long were the sessions?
20-30 minutes

What preparation did you do?
Very little preparation required on my part, with the exception of familiarising myself if Mary’s feedback on the tools we were using in order to have a quality phone call.

How much email interaction did you have?
Some.  I did send her some information via email in preparation for our call and also afterwards to summarise and provide further information on areas of discussion.

What objectives did you work on? 
Understanding finance and marketing basics as well as building a business plan in order to get funding from the bank.

How did you manage being able to consult when you didn’t know the industry or the country?
I have travelled a lot in Africa and also have a base in Botswana where I spend as much time as possible, so know a bit about the cultures and way of life in Africa and didn’t see that as an issue.  With regards to industry, this is a bit more difficult, however I am working with a wide variety of business and industries here in the UK and find that the types of industry does not matter so much.  General business skills are largely transferable.

What cultural challenges did you face?
Probably the urgency.  We tend to do things a lot quicker here in the UK, but having spent time in Africa it wasn’t really an issue as it was expected.

What was the hardest thing about the project? 
Balancing the time availability and also some of the time was waiting for the client to gain the funding she required to get the project off the ground, so there was some lag in the sessions.

What professional benefits did you get out of the project?
Cross cultural communication, adapting style, influencing,  effective communication  and learning about emerging markets.

What personal benefits did you get out of the project?
This was my second Grow project and I get a lot of satisfaction from providing help and support to others.  It’s wonderful to see how their businesses has developed and grown.

What impact did you have?
5 new employees including a tailor and a sales people
Increase in business planning, customer care, marketing and finance business skills

What would you say to another person who was thinking about becoming a consultant for Grow Movement?
Most of the companies are very small businesses and start ups with limited commercial and business knowledge or ability to put together even the most basic financial records.  You will need to ensure that you understand the level they are operating at and ensure that your advice and support meets with their level of understanding.  Assume nothing, explain everything.

How would you describe your experience at Grow Movement in 5 words?


Rewarding, fascinating, interesting, proud, unique.

Thursday, 20 March 2014

Can Business School #MBA students impact poverty in #Malawi @imperialbiz



I am often asked if MBA students who have never been to Africa can use their skills to improve small businesses over seas. The simple answer is yes! Meet Adrian Walker, an MBA candidate at Imperial Business School in London, originally from Switzerland with a Finance back ground at PWC. He is volunteering by Skpye and mobile with a client in Malawi, and is now onto his second project. Here Adrian talks about his experience. thank you for taking the time to invest in others!

The consulting work for GROW movement was a truly invaluable experience. It allowed me to better understand the challenges a business faces in Africa taking into account the prevailing political and the economic situation. Things we take for granted in Europe are hardly available there, such as adequate insurance, lap tops or internet coverage. These circumstances forced me to adapt my coaching style as the first question I had to ask myself was: What are the resources we can work with?  The key take away for me was to make sure that I kept an open mind at all times in order to overcome any obstacles in the consulting process by actively listening to my client and by understand their personal situation and their resources as thoroughly as possible. 

In the end I was immensely happy and satisfied having been able to contribute to the success of an African entrepreneur by passing on my business skills and by sharing my professional experience.

Tuesday, 18 March 2014



 Volunteering and having an impact is a powerful experience. It always makes us very happy at Grow when we have a volunteer who enjoys the experience so much that they take 2 projects at once, complete them and then start another. Please meet David Krynauw living in Sydney Australia, volunteering with Grow Movement in Rwanda on 2 projects. A great honest account of working with us, the challenges and some ideas to live out our value of 'continuous improvement'! Thank you for volunteering with us David, together we create change, just one Skype call at a time.


David Krynauw  has worked as a Group Account Director with leading multinational advertising agencies; Marketing Director of a cinema exhibitor and movie distributor which represented studios including Buena Vista International, Sony Pictures, 20th Century Fox; and Commercial and Managing Director in the cinema advertising industry. David’s entrepreneurial spirit led him to start his own businesses from scratch where he personally experienced all aspects of owning and managing a business in Australia’s highly competitive marketplace, and all the risks and rewards associated with that. (www.proactivemedia.com.au)


When I came across Grow Movement on LinkedIn, I was quite excited about the opportunity to become a remote business mentor to entrepreneurs in less developed African countries. The experience has been rewarding and challenging at the same time. The assistance I receive from the staff at Grow Movement is fantastic. They are enthusiastic, communicate really well and I always feel like I have their support. The briefs are well laid out and contain a lot of detail about the challenges that my mentees are facing, as well as general background information about Rwanda and its economy.

My first projects were with two business owners in Kigali. Both were very impressive and talented people. They were well connected to influential people and organisations in Rwanda, and have ambitious plans for their respective businesses. The challenges they faced were varied and involved issues such as project management, business plan development, evaluation of new business opportunities, raising capital, marketing, and many more.
We quickly established a great relationship and it was clear that we all enjoyed each other’s company. Language and communication was an issue but I expected that before we started. English was not their first language and I could not speak French. We communicated via Skype and found that, whenever any one of us struggled to understand the other, we could use Skype Chat, as it is sometimes easier to follow a discussion when it is written rather than spoken. Skype Chat also provided a good record of our conversations with action plans for the next session. So that worked really well.

Timing was a challenge for me. I live in Australia and there is a 9-hour time difference between Sydney and Kigali. They were normally only available on weekends and early mornings their time, which is around 6-8pm my time. And on weekends that's normally the time that I am about to either go out for dinner or have people around for dinner. After a while we suggested email conversations as then we could work in our own time, but the emails I received were few and far between.

When I think back of the experience now we should have spent more time initially defining exactly what they want to get out of this relationship. They were clear about their projects, and I assumed that my role was to review their progress and give my input and advice while we went along this road. As we progressed I felt more and more that I was required to provide detailed input into their plans and systems while I was not qualified to do so based on my limited knowledge of the local market and trading conditions. In fact, it took quite a number of sessions for me to fully understand what they were doing, what they wanted from me, and what the local market conditions were like. Hopefully that will improve as I gain experience about commercial life in Rwanda.

It has been a great experience and I will happily continue working Grow Movement. The people I have met through this work have all been talented and enthusiastic, and I know that the work that Grow Movement are doing in the Africa is necessary and valuable. The challenge is more for people like me to understand what's going on at a local level and to be able to give good advice to the talented entrepreneurs in Rwanda.

Tuesday, 4 March 2014

Does #Volunteering have an #impact on #leadership #skills? Ashridge Business School Asks Grow Movement








At Grow Movement we are very proud of what we achieve in our operational countries. Having worked with over 200 hundred entrepreneurs and created almost 500 jobs we want to shout more about what we do. However in recent posts I have discussed how we often miss the impact that sharing business skills has on our volunteers. Niraj Saraf volunteered with Grow Movement as a VC for Uganda. He is now a consultant at Ashridge Business School here in the UK. He recently contacted me to see if he could work with some of our VCs to map the impact of volunteering over Skype on leadership skills. 

"Volunteering as a concept has existed for centuries, emerging in the contexts of military service and of community support. Skills-based volunteering is more recent, and doing it virtually more recent still, which means that as Grow Movement volunteers, you're at the cutting edge. The Ashridge Centre for Business and Sustainability is carrying out some research into the value that volunteering experiences to add to a person's leadership abilities and is particularly interested to explore whether that value can be gained as much through a virtual experience as through a real one."

The survey takes approx 10 minutes to fill out. Click below!
https://ashridge.qualtrics.com/SE/?SID=SV_aiaLXaCjQnGkMUR

Tuesday, 25 February 2014

The Challenges of using #Skype in #Malawi for #Entrepreneur training




Skype has been critical to our volunteer consultancy training across Uganda, Rwanda and Malawi. It enables us to reach a wider audience as it is a free service. In Rwanda and Uganda approximately 50% of our entrepreneurs conduct their calls over Skype.

In Malawi only 10% of our clients are having consultancy via Skype. This unfortunately  has a knock on effect to the number of volunteers we have willing to work with our Malawian clients.  After interviewing with our team many volunteers ask for a client who uses Skype. This means we have a back log of entrepreneurs needing assistance. .

So why would we have such a variance across our three countries? Skype is still a relatively new technology for many of our entrepreneurs; however this is still not the major problem. Many of our clients do not have their own lap tops so head to internet cafes. With long queues, expensive transport to get there and the cost of using these facilities mean that it is very difficult to increase the usage of Skype. Clients are invited to our office to use the spare equipment  however we are often closed in the evenings and the weekends.

So what are our solutions? Skype is offering a great opportunity for our clients yet we are not able to maximise on this. Firstly our Malawi team headed by Sophie Kumwanje will start to open accounts with our clients during the interview process and demonstrate how to use it. They will then discuss options such as friends and family who may have lap top access locally.

The bigger challenge comes with asking for additional investment from volunteers. Committing 36 hours across 6 months is significant, to then ask our volunteers to pay for the cost of calls (the cost of calling for an hour call can vary from £5 to £10) can at times feel we are asking too much. Nonetheless we are passionate about what we do. On average we create 3 jobs for each project we work on. That is 3 people with a new future able to provide for their network in an empowered way. Is that a worth while investment of what is a bottle of wine per week for 12 weeks? We think so!


Monday, 17 February 2014

#Uganda #volunteer consultant talks about #economic growth





Recently The Harvard Centre for International Development published a paper on 'How Uganda should Grow'. Here a volunteer consultant for Grow Movement Uganda, Charles Okwalinga,  studies and challenges the report as a member  of the Ugandan Diaspora.
 http://www.hks.harvard.edu/var/ezp_site/storage/fckeditor/file/pdfs/centers-programs/centers/cid/publications/faculty/wp/275_Uganda_Grow_RH.pdf

'I shall not attempt to offer a technical view point, I am not that equipped, neither will I attempt to follow point by point, to avoid a risk of being seen to be just challenging or discrediting the paper, but I will give my lay views , most importantly as should be seen by the ordinary person, both  those needing to understand simply what must be done to input, but also the interpreters to those being sought for engagement in Uganda or Ugandan Diaspora.


Indeed, there is significant overcrowding in rural areas with over four people per hectare of arable land;

That observation is simply skewed or not accurate at all. The mobility that has happened in Rural Uganda to make it look like there is overcrowding is simply around the issues of land ownership, whereby many household find it easier to sell off pieces of land to get immediate income and crowd onto smaller homesteads to survive. Buganda may be the only such example of ‘’shortage of  land but also in isolated districts rather that overall.  Driving across all regions of Uganda evidently shows there is still a lot of unoccupied land idle and fertile.

More needs to be done to urbanize Ugandan cities by increasing their economic activities so as to attract more labour and related infrastructure and institutions.

This is for sure a careless remark or suggestion to say the least. The current urbanisation of cities is desperate and counter productive as it is breeding both skills destruction and ruining economic activity potential. In my travels in east and west and central regional cities, the majority of the urbanised people especially the young ones are all of low economic output. Even those seemingly holding jobs are really not significantly economically productive. The majority of activity is low income enterprise activities. The volume of people trying to sell low value items is overwhelming and the women trying to involve in the food sector is both crude and also overwhelming. Those people could be better engaged away from the urban areas. The critical problem about this urbanisation is that they are not their looking for Jobs per say, they are looking for any form of income and much of the activity cannot be regular economic activity you could progress....

On the contrary for the rural land argument:
.. Improving productivity per worker generally leads to less employment per hectare; and  with a constant supply of arable land, this means less agricultural employment overall.
The whole definition and understanding of the rural activities need a fundamental change of view points. The report addresses rural activity like it is employment set up which it is not, so you cannot even use productivity as much of the activity is not measurable in that sense.
The major misleading concept that is true in practice and misunderstood in analysis is SUBSISTENCE activity,, (grow or produce enough to survive on for that season and possibly sell the little extra for basic needs)
I have been long having the view that , that word in it self has been more damaging in forming mindsets than we realise. Even as we deliberated in the Agribusiness international conference to bring the understanding of commercial involvement to Agriculture, there are still two negative holding factors in Uganda 1. The country’s ministry of Agriculture still holds its top objective for the country as ‘’to produce enough food for evry citizen to live on and ,ost for that one season. 2. The biggest hurdle evn for multi million dollar investment ideas is how to ;;engage the small holder farmers ‘’ who largely are thinking ‘’Subsistence’’ not enterprise , business, export, processing and so forth.. that is the real challenge.

More over the report mentiones the used to be key exports of coffee, tea and cotton.... the latter being really obsolete in Uganda as we speak.. (I may be wrong). The point is the key crops simply available to be made commercial crops and in every house hold and could evoke global demand are not referred to at all namely Maize, beans, millet, cassava, peas.rice and so on. Similarly for poutry, I was shocked to learn that Uganda imports chicken from abroad for normal demand.
Again the word I have struggled with, that has skewed the mindset of productivity is the use of ‘’FOODCROPS and CASHCROPS...Why is groundnuts or millet called thus and inevitably the cash value is undermined or not considered...
In simple terms Rural life works like individual enterprises and even the hiring of your neighbour is a challenge.. The strategy should be considering to make those ‘’enterprises’’ formal, progressive and economically viable to increase GDP not just the life on individuals. There has to be a national agenda to Agriculture in the business and enterprise sense and key success targets set for example the homestead obligation to supporting education and health in the local areas thru their own economic initiatives..
May I hasten to add a concept I recently saw in a new light, that of ‘’Illiterate economics’’ going on in the rural areas, the economic activity carried out by those that cannot read or write articulately or not at all. I entered to mainstream education through that , my mother , never gone to school but brewed local beer and did simple market trading to raise fees... The desperate measure is not necessary to teach them to read or write but to improve their margins and economic activity that can be sustainable and progressed to increasing investment. The point of access to funding or financing could be a key capture point to deliver such support and target.

Overall, it is certainly true that there is great potential to improve output and productivity in agriculture in Uganda. However, this will lower the demand for labor, not raise it. Moreover, this will occur in an environment of rapid population growth, further emphasizing the need for non-agricultural employment.
Again that statement is skewed from misunderstanding what ‘’improving output ‘’ would refer to. Right now I am looking at potential projects one looking at the commercial fish farming in the water basins around lake Kyoga that would empower 1000+ fishermen households... and another of diary production in Soroti empowering also 1000+ household.. If  such take off and we include processing and adding value and all the value chain involved in secondary economic activities, how can that be lower demand for labour, or rather enterprise?
The challenge for Uganda is therefore to create productive jobs in other sectors to absorb the labor released from agriculture and that generated by population growth. This increased demand for food will need to come from non-farmer households, from  industrial use within Uganda, and from accessing new agricultural markets in the region and beyond.
Increasing productivity in other sectors cannot be easier , cheaper and viable more that agriculture sector especially in Uganda given all the blessings of ‘’nature’’, not even the oil boom. The recent Global analysis also indicate agribusiness being $$trillion industry in Subsaharan Africa and only 10% of that would take care of Uganda total GDP per capita targets. We can afford to avoid the ‘’petrol wars’’
There are a number of issues I could raise on Opportunities for diversification and complexity analysis which are actually not so complicated or even diverse but i will say a bit about this
Strategies:
There is a suggestion of the sophistication or labour intensive industrialisation, but I believe Uganda simply needs the simplicity of the matters already happening.
The country is already rife with enterprise activity, and most of the forms of economic activity are expressed that way. The strategy needs to simply address how most of these activities can be formalised , supported, progressed and  advanced with modern technologies and opportunities. Agriculture and commercialisation of the rural activity by improving processing and adding value then accessing regional and international markets would be the most straight forward.
Industrialisation and manufacturing or construction are really on the same boat and would need similar strategy.  My key concern is on Education, not just academic, but innovative creative and skill loaded approach. Together with skills we need to educate in manner as to raise strong sector leadership in graduates, passionate to solve problems and remain in good character and integrity, considering themselves as elite of society and bearers of the mantles to drive development and progress.

Lastly for now I will just mention about Constraints.
I would not put limited access to finance as feature at all for the reason there is a lot of that , now and increasing... but the outcry in every meeting, convention s and debate are these:
Lack of adequate infrastructure to drive or sustain meaningful economic activates, and this closely linked with weak institutional governance which is closely linked with prevalent corruption and undermining of processes in a lot of sectors.
I would go back to my point of education, and a kind of education, and would mention here the model of Mentoring or similar support as very effective. I hope in my comments the points can stand out as what is really a way forward for Uganda to grow!''